General Conditions


  1. All reservations are made at the head office of INDONESIA EXOTIC TOUR.
  2. Your reservation valid upon receipt of a deposit of 25% of the total amount of your trip on our bank account. A deposit is non-refundable
  3. The balance of your 75% package will be paid upon arrival by the Java Exotic representative (in cash in euros). You also have the option of paying the balance by bank transfer as for the deposit but in this case at least two weeks before your departure. We also accept payments by Visa and Mastercard credit cards. Credit card payment fees (2% of the amount) are borne by tourists.
    * International transfer fees are the responsibility of the customer.

Name of Beneficiary: Heri Susmardiyanto
Bank Name: Maybank Indonesia (
Bank Address: Jl Jendral Sudirman No 46 Yogyakarta Indonesia
Bank account number: 2027001400

Name of Beneficiary: Heri Susmardiyanto
Bank Name: Maybank Indonesia (
Bank Address: Jl Jendral Sudirman No 46 Yogyakarta Indonesia
Bank account number: 1027583855

Name of Beneficiary: Heri Susmardiyanto
Bank Name: Bank Negara Indonesia (BNI) 46 (
Bank Address: UGM Yogyakarta Indonesia
Bank account number: 019250 214

VISA/MASTER CARD is accepted
We also accept the payment of a deposit of 25% of the total amount with Visa or Master credit card (payment fee 5% of the amount transferred.
Name of Beneficiary: Heri Susmardiyanto
Address Email:
Intermediary: PAYPAL (

*We also accept balance payment with Visa/Master card credit card.



CV java Exotic takes care of your tailor-made private tour from your arrival at the airport of entry in Indonesia until dropping you off at the airport on your return. Your international return flight to Indonesia is your responsibility and is not the responsibility of CV java Exotic.
Tour prices depend on the length of your stay, the hotel category selected, the size of your group, and the activities supported by CV Java Exotic mentioned in the program and the invoice.

Our prices include:

  • hotel nights with breakfast
  • booking costs
  • rental of private air-conditioned vehicle including fuel (unlimited mileage)
  • the remuneration of your private guide and/or driver (at your disposal for an average duration of 10 hours/day over your entire stay). To note that
  • the meals and accommodation of the guide and/or driver are in no way the responsibility of the Buyer, but it goes without saying that if the Buyer invites the guide and/or driver to his table, he must indeed be considered as a ” guest “.
  • Entrances to cultural sites or shows included in the program
  • the sporting activities mentioned in the quote (with the exception of those for which an additional cost is indicated).
  • All land and sea transfers (depending on the program)
  • Lunch and evening meals during the multi-day trek (See the program)
    Please note that you will have the flexibility to modify itineraries, visits, and activities when they do not entail significant costs for us.

Our prices do not include:

  • Return flights to Indonesia
  • midday and evening meals
  • optional activities with indication of the additional cost in the quote, or decided on site
  • costs related to program changes due to your initiative
  • Personal expenses
  • The insurance
  • Tips for the guide, the driver and the hotel guys


It may happen that CV java Exotic, independently of its will, for multiple reasons but mainly due to unavailability, changes the hotels mentioned without this measure constituting a modification of an essential element of the trip. In the vast majority of cases, the buyer will be informed in advance (by the summary of the stay sent by the Organizer following receipt of the deposit) and will be provided with accommodation in the same category as that initially offered. . No compensation can be claimed by the buyer. It goes without saying that the Organizer has no interest in this happening, and that the Buyer will increase the chances of having the hotels mentioned in the quote selected by reserving his stay well in advance and minimizing the time between the moment of receipt of the accepted quote and payment of the deposit allowing the reservation of the rooms.


It may happen that certain activities proposed and indicated in the program description, are canceled in particular for climatic reasons, in the event of force majeure, of a stay outside the tourist season, or when the number of participants required for the carrying out of the activity is is not reached.
No insurance is included in the prices offered by Java Exotic. We strongly recommend that, where necessary, you take out an insurance contract covering the consequences of the cancellation or modification of your trip, air delay, assistance covering certain specific risks in particular the costs of repatriation in case of accident or illness and guarantee for your luggage.
In the event of cancellation on your part (for whatever reason) the 30% of a deposit will not be refunded.
Cancellation by you less than 8 days, you are obliged to pay 70% of the total amount of the travel price.
If you cancel 2 days before arriving, you are obliged to pay 100% of the total travel price.



INDONESIA EXOTIC TOUR is only responsible for monitoring your stay (reception, accommodation, transport, guide, advice) from your arrival until your departure. Your tour will be truly personalized, meeting the Java Exotic Tour criteria according to your budget.
INDONESIA EXOTIC TOUR is not responsible for the following problems:

  • Customs problems in the event of an irregular situation on your part
  • Police problems
  • Problems of loss or theft of personal items
  • Problems of possession or use of prohibited products (drugs, etc.)
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